FAQs

Processing Time

Once order has been placed there is a processing time of 2-5 business days

 

Shipping

All orders are fulfilled from Bermuda and shipping has been calculated to reflect that.

Shipping options will be explained at checkout. Please read before selecting as option cannot be changed once order has been placed.

Where applicable tracking information will be sent.

 

Returns, Exchanges and Refunds

Due to Covid19, Alyas and Amirr will not accept any returns or exchanges. 

To be eligible for a return / exchange all items must be in original packaging with tags in tact. 

Sale items cannot be returned, exchanged or refunded.

Once your item has been received and inspected, we will contact you via email to advise if your request for a refund has been approved or rejected. If approved, please allow 5 -10business days to see refund reflect on original payment method.